Frequently Asked Questions

Everything you need to know about shopping with Kattnakken.

What is the shipping time for my order?

Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days within Scandinavia and 5-10 business days for international orders.

How do I return a product?

We offer a 14-day return policy. Items must be in their original condition with all tags attached. Please use the return label included in your package or contact support for a digital copy.

Are Kattnakken products waterproof?

Yes, our outerwear is specifically designed for harsh weather conditions. We use high-quality materials with high water column ratings to ensure you stay dry in heavy rain.

What payment methods do you accept?

We accept all major credit cards including Visa and Mastercard, as well as Klarna, Vipps, and PayPal for a secure checkout experience.

How do I care for my rainwear?

To maintain the waterproof coating, we recommend machine washing at 40°C with technical detergent. Avoid using fabric softeners and do not tumble dry unless specified on the care label.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery times will be calculated automatically at checkout based on your location.